The Importance of User-Friendliness
November 5, 2009 – 3:05 pmThe resounding message of a short video (embedded below) from the Healthcare Human Factors Group of Canada’s University Health Network is that the user-friendliness of medical devices could be improved. Although the video seems to pick on the devices that are especially difficult to use, it gives an interesting perspective of what it is like for nurses and doctors trying to figure out how to use the electronic medical devices for the first time. Quotes from users trying to use various devices in a lab setting include “Did that automatically delete everything I just programmed in?” and “This is the most complicated thing I’ve ever seen.”
The view discretion warning is very much a tongue-in-check advisory, by the way.
Oh Shnocks! The state of healthcare technology in ‘09 from Healthcare Human Factors on Vimeo.
Brian BuntzTags: Canada's University Health Network, Healthcare Human Factors Group
